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Security and compliance

Know your client. Decide who sees what.

KYC cases with identity and sanctions checks, roles down to the permission, two-factor sign-in and single sign-on, and consent that every message keeps to.

  • CheckedID and selfie verified
  • CheckedSanctions and PEP screening clear
  • CheckedCase approved, with its trail

Scroll to open a case

01 / 05·KYC cases

Every client, a case with its checklist.

Open a KYC case on a person or a company and its policy sets the checklist, drawn from a catalogue of two hundred document types, with ready-made policies for Mauritius, South Africa and Australia. Upload, verify or waive each item, open cases for related parties, and reuse documents you have already verified.

02 / 05·Identity and AML checks

ID, selfie and sanctions, checked on the case.

Connect your Sumsub account and run the checks from the case: the ID document and a selfie, sanctions, PEP and adverse media screening, and checks on companies. Your policy rules set the risk level, the people allowed to approve do so, every step stays on the case’s own trail, and an approval lapses on its expiry date.

03 / 05·Roles and permissions

Everyone sees what their role allows.

Start from five built-in roles or build your own from the full list of permissions, and choose what a parent organisation shares with its child organisations. An agency works for a client through a service grant: the client approves exactly which permissions, once a data processing agreement is confirmed, until it expires or is revoked.

04 / 05·Sign-in and directory

Two factors in, and every session in view.

Members sign in with a code from an authenticator app as well as a password, and can see and end every session from their security page. Connect your identity provider for single sign-on over SAML, keep members in step with SCIM directory sync, and find each sign-on and directory change in an audit log you can filter and export.

05 / 05·Consent and unsubscribe

Opted out means never sent.

Every email, SMS and messenger send is checked against the contact’s consent and your suppression list before it goes, campaigns included. Emails carry one-click unsubscribe and a link to a preference centre, and your site’s tags wait for the visitor’s choice in the cookie consent platform you already use.

Q, built in

An AI that keeps to your rules.

Q works as the person asking. It sees what their role allows, and it asks before it changes, sends or publishes anything.

  • Show me this quarter’s pipeline

    Q answers from the deals your role lets you see, and no others.

  • Mark the Hillcrest deal as won

    Q sets out the change and waits. Nothing is saved until you confirm.

  • Publish the spring market post

    Q asks you to confirm before anything goes live.

  • Approve the Ellis KYC case

    Q leaves that to you. Decisions on a case stay with the people whose role allows them.

  • Draft a campaign for the spring open homes

    Q drafts it for you to check, and when it goes, anyone who has opted out is left out.

  • Text Sam that the keys are ready

    Q sends it once you approve, unless Sam has opted out of texts.

Prefer Claude or ChatGPT?

Connect them in one click. They work with the permissions of the person who connected them, and an agency’s AI can act for a client only through an active service grant, with only the permissions it gives.

How Route Royal works with AI

The full set

Compliance on the records, not beside them.

Twelve modules on one platform, so every check, role and consent sits on the records your team already works from.

Know your client

  • KYC cases

    KYC cases on people and companies, with related parties, notes, assignees and every status from draft to approved.

  • Policies and risk

    Policies that set the checklist and the risk level, with ready-made ones for Mauritius, South Africa and Australia.

  • Document catalogue

    Two hundred document types, from passports to proof of address, source of funds and beneficial ownership.

  • Identity and AML checks

    ID, selfie, sanctions, PEP, adverse media and company checks, through your own Sumsub account.

Control access

  • Roles and permissions

    Five built-in roles, and custom roles built from the full list of permissions.

  • Group data access

    Choose, for each type of data, what a parent organisation and its child organisations share.

  • Service grants

    Service grants that let an agency work for a client, with chosen permissions, a data processing agreement and an expiry.

  • Audit log

    Sign-on, directory and booking changes in a log you can filter and export, and a trail on every KYC case.

Protect sign-in and contact

  • Two-factor sign-in

    Two-factor sign-in with an authenticator app, with every session in view and one click to end it.

  • Single sign-on

    Single sign-on over SAML 2.0 with your identity provider, with new members set up on first sign-in.

  • Directory sync

    SCIM 2.0 directory sync for users and groups, with a log of every change.

  • Consent and unsubscribe

    Consent for each address and channel, a suppression list, one-click unsubscribe and a preference centre.

Your demoSee Security and compliance on your own businessBook a demo and we’ll walk you through it with your own listings, stock or projects.Book a demo

Know your client

Every check on the case, every approval with the right role.

Identity and screening checks run through your own Sumsub account, only an Admin or Owner can approve, and every step stays on the case’s trail. See it on your own clients in a demo, or start a free trial.

KYC case

Approved
Jordan EllisIndividual · Mauritius policyRiskLow
  1. ID documentvia SumsubVerified
  2. Selfievia SumsubVerified
  3. Sanctions, PEP and adverse mediavia SumsubClear
  4. Proof of addressUploadedVerified
  5. Needs an Admin or Owner
    Expires 22 Oct 2027

Viewing as

  • Open and submit cases (Allowed)
  • Approve or reject cases (Allowed)

Switch role to see who can approve.

Case trail

  1. 09:41ID document verifiedvia Sumsub
  2. 09:41Selfie verifiedvia Sumsub
  3. 09:42Screening clearvia Sumsub
  4. 09:44Proof of address verifiedUploaded
  5. 09:47Submitted for approvalSam Okafor · Member
  6. 09:52Case approvedAmara Diallo · Owner